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Bring clarity to every customer engagement journey

Track behavior in real time, surface key insights, and optimize with confidence. Understand what’s working and make decisions that drive better results.

Capture insights and act with precision

Track performance in real time with built-in analytics that show how people engage, where they drop off, and what content is driving value. Create custom dashboards, uncover meaningful trends, and use data to guide decisions that improve every experience.

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Performance made visible

Monitor activity across every site, card, and engagement. Spot what’s working, identify drop-off points, and use those insights to refine your approach.
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Journeys made measurable

Understand audience behavior over time to uncover patterns and preferences. Use these insights to improve engagement and inform future campaigns.
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Dashboards built for clarity

Create custom dashboards to surface key metrics, organize insights, and keep performance easy to understand. Use them to track trends over time and guide smarter decision-making.

Discover the tech behind Analytics & Insights

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Native Insights

See performance in real time

Track activity across every site, card, and engagement the moment it happens. Surface key metrics like engagement time, impressions, and entries without setup, so you can respond faster and optimize on the fly.

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Custom Insights

Capture the data that matters

Define your own metrics and tailor analytics to match your unique objectives. Track what’s most relevant to your business and surface the insights that drive smarter decisions.

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Dashboards

Keep your insights in clear view

Design dashboards that display exactly what you need to see. Add insights, customize viusalizations, organize layouts, and create a clear picture of performance that helps you report, refine, and scale smarter.

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Sharing

Share key metrics with control

Keep your team aligned by sharing dashboards via public links or password-protected views. Make performance visible to the right people without giving up security or control.

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Helping the world's biggest brands own engagement

01-NYCC
04-Disney
11-Toyota
05-Fanatics
02-KFC
06-Goodman Fielder
10-JLL
09-Live Nation
ReedPop
iHeart

Analytics & Insights powers every module in the  Engagement OS 

What makes Analytics & Insights so essential isn’t just what it measures but how it informs every part of your engagement strategy. Whether you're optimizing a one-off campaign or refining a long-term loyalty program, Analytics & Insights gives you the clarity to act confidently across every module. With real-time performance data and customizable dashboards, every experience becomes more informed, more effective, and more impactful.

Measure performance across every channel and distribution point in real time. Whether you're launching content via QR codes, email, SMS, or screens, analytics give you a clear picture of what’s resonating and where to optimize delivery.

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See which content types and formats drive attention, interaction, and results. Understand where users drop off or stay engaged, so you can refine content strategy, tailor placements, and maximize participation across every experience.

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Understand how users interact with forms, surveys, and other data capture points. Analytics highlight completion rates, drop-offs, and engagement levels so you can improve form design and gather more meaningful insights.

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Track what’s being claimed, by whom, and when. Use insights to understand which rewards perform best, identify incentive fatigue, and optimize prize mechanics to increase redemption rates and campaign ROI.

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Surface the actions and behaviors that drive long-term retention. With analytics tied to loyalty interactions, you can see which engagements build value, which tiers create lift, and how to keep members coming back.

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Put performance data at the heart of every move