Foot traffic and dwell time increased
Use interactive content, games, and rewards to attract new shoppers and keep them engaged on-site longer. Encourage repeat visits with campaigns that extend beyond the physical location.
Helping the world's biggest brands own engagement
Improve shopper engagement and prove value to retailers
Every moment in your center is an opportunity to engage, influence, and convert. With Komo, you can connect with shoppers before they arrive, deliver interactive experiences on-site, and stay top of mind after they leave. Activate digital touchpoints that increase foot traffic, reward participation, capture valuable data, and deliver real value to your retailers.
Retailer buy-in and ROI improved
Help retailers connect with shoppers through branded activations, targeted prizing, and lead capture. Provide real-time engagement data and performance reports that clearly demonstrate value.
Insights collected across every channel
Gather zero- and first-party data through interactive moments across email, mobile, and on-site touchpoints. Turn customer insights into actions that personalize outreach and inform strategy.
Engage shoppers across every channel
Reach new audiences and keep them coming back with engaging, interactive moments. From competitions and gamified experiences to digital prizing and content, create reasons for customers to show up and stay longer.
- Distribute experiences via QR codes, signage, SMS, email, and social
- Launch seasonal and always-on campaigns that drive traffic and dwell time
- Capture rich customer data through surveys and smart forms
- Encourage repeat visits with content that extends beyond the center
Help retailers stand out and show results
Support tenants with turnkey activations, live data, and branded content that enhances visibility and drives customer action. Demonstrate performance with real-time insights that strengthen relationships and prove value.
- Feature retailer logos, offers, and content in interactive games and digital engagement hubs
- Include retailer prizing in games, competitions, and giveaways
- Share campaign performance with live data dashboards
- Demonstrate in-store redemptions and engagement uplift to drive buy-ins
Build loyalty beyond just spend
Go beyond the traditional transaction-based model. Build programs that reward customers for engaging, playing, sharing, and visiting, not just buying. Turn every moment into a loyalty opportunity.
- Award points for completing games, surveys, or engaging with content
- Use leaderboards and tiered rewards to incentivize participation
- Let customers redeem for discounts, perks, or prizes
- Customize rewards to match retail categories or campaign themes
Deliver personalized offers that convert
Deliver value at the right moment with digital coupons and incentives tailored to shopper behavior. Offer personalized deals and link redemptions directly to your POS for a seamless experience.
- Trigger offers based on time, location, or engagement behavior
- Send single-use coupons that can be redeemed at checkout
- Connect with POS systems to validate and track redemptions
- Track engagement and redemptions by promotion, customer, or location
Better understand every visitor
Capture behavioral, preference, and survey data across physical and digital touchpoints to build completed, unified customer profiles. Make smarter marketing and leasing decisions backed by real audience insight.
- Gather data from every engagement, not just point of sale
- Build contact profiles that include intent, interests, and habits
- Segment audiences to power more relevant communications
- Share insights with leasing teams to attract aligned tenants
Launch engagement campaigns faster
Create and scale interactive campaigns in minutes with flexible, no-code tools. Engage shoppers around key moments like school holidays, grand openings, or holiday campaigns, without relying on IT or creative bottlenecks.
- Use drag-and-drop editors to build custom experiences
- Duplicate and localize activations for different locations
- Support multiple tenants or brands within the same campaign
- Go live instantly across physical and digital channels
Dig used Komo to reach and engage over 5 million customers, adding 150,000 new contacts for ALM across TV, in-store, email and digital.
5.5M+
Total engagements
150K+
New marketing contacts
3 brands
Activated across retail channels
Hear what Shopping & Retail leaders are saying
Komo has been an exceptional tech partner throughout our nearly 18-month collaboration. At every step, they have demonstrated dedication, expertise, and a genuine commitment to our success. Whether it's resolving challenges or optimising the platform to meet our evolving needs, Komo consistently goes above and beyond. Their support has been invaluable, and their proactive approach makes them a trusted partner of ours.
Marketing Manager at ALM
Komo's dynamic engagement platform will allow us to create and launch interactive and gamified digital campaigns quickly and reward instantly, facilitating communication, interaction, involvement and exchange between our shopping centre and its community. We believe this platform is the first of its kind in Australia in this asset class, providing constant value, interactive content, competitions and rewards to our shoppers and is ‘always on’– while at the same time learning about the consumer to provide a more personalised shopping experience.
General Marketing Manager at Ranfurlie Asset Management
Komo powers 5 finalists at the Shopping Centre Council of Australia Marketing Awards
Discover how interactive experiences boosted customer engagement and delivered real commercial results for shopping centres nationwide.
