On-site moments turned into loyalty wins
Use dining and ordering moments to deliver fun, branded experiences that reward participation, increase spend, and lay the foundation for long-term loyalty.
Helping the world's biggest brands own engagement
Make every customer moment drive deeper engagement
In QSR and Hospitality, every interaction is a chance to build loyalty, boost spend, and stand out from the crowd. Komo helps turn fleeting transactions into meaningful moments that capture data, reward repeat visits, and drive measurable value for your brand. From order to offer, every touchpoint becomes an opportunity to keep customers coming back.
Repeat visits driven by always-on content
Engage beyond the restaurant with always-on content, competitions, and personalized offers that keep your brand top of mind, build ongoing connections, and encourage repeat visits.
Data that drives smarter follow-up
Collect zero- and first-party data with every interaction and use it to personalize offers, campaigns, and communication for better customer retention.
Drive higher spend while they’re on-site
Use moments of downtime to offer value-add experiences that increase basket size and build loyalty. Whether customers are dining in, waiting for takeaway, or ordering at kiosks, every second is a chance to deepen engagement.
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Use tray liners or signage to drive QR code scans
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Reward larger orders with instant wins or upgrades
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Trigger upsells with interactive offers and games
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Capture customer data in moments of dwell time
Extend engagement beyond the counter
Keep your brand top of mind between visits with digital journeys that re-engage customers and encourage them to come back more often.
- Launch limited-time content via email, SMS, or social
- Encourage app downloads or return visits with exclusive perks
- Reward off-peak engagement to balance foot traffic
- Keep your brand top of mind between transactions with gamified content and rewards
Build engagement-first loyalty programs
Move beyond purely transactional programs with experiences that reward customers for engaging with your brand, not just spending. Drive deeper connections and more frequent participation.
- Let customers earn points for playing, voting, or sharing
- Combine engagement and purchase data to shape tiers
- Create dynamic leaderboards to fuel friendly competition
- Reinforce habits and grow retention with gamified content and personalized rewards
Capture insights at every interaction
Learn more about customers beyond your loyalty program. Every game played, form filled, or content clicked helps build a richer picture for smarter targeting and personalization.
- Build unified profiles through engagement, forms, and quizzes
- Gather rich feedback through surveys built into the engagement flow
- Collect valuable data with low-friction experiences and use this to personalize every engagement
- Track behaviors across digital and in-store channels
Deliver rewards that convert in store
Distribute personalized digital coupons that customers can redeem at checkout. Connect to your POS to track redemptions, capture performance data, and understand what converts.
- Distribute offers instantly via email and mobile
- Track redemptions across store locations and formats
- Connect with your POS systems for easy syncing
- Reward visits, purchases, and participation in a single flow
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Launch branded experiences fast
Create and customize campaigns in minutes with drag-and-drop tools that can be easily tailored to your brand. No tech team or complex workflows required.
- Build experiences tailored to each location or audience
- Edit content, logic, and design with full control
- Align activations with product drops or promotions
- Keep national and local campaigns on brand and on time
Norths Collective used Komo to reactivate dormant members and strengthen loyalty across multiple venues. By combining interactive experiences with targeted engagement, they saw measurable gains in retention and revenue performance.
12X
Return on Investment
57%
Increase in customer spend frequency
36%
Reduction in time between customer visits
Hear what QSR & Hospitality leaders are saying
Komo makes it easy for my team to take control of our customer engagement and retention strategy. Through their awesome UI we can develop digital environments aimed at truly driving customer engagement in our venues. Never before has it been this easy to clearly draw a line from activation to conversion to allow us to track ROI on each campaign.
Chief Marketing and Innovation Officer at Norths Collective
I love the ease-of-use and flexibility of the platform. It allows us to quickly and effectively go to market with campaigns that are truly driving ROI back to the business (levels up to 17x ROI for some of our business units). It was easy to implement and the customer support being offered is fantastic with a dedicated team who help us through strong development and feature additions based on our needs.
Hospitality review from G2
This year we've done some really fun competitions on La Churro Casa for some big menu campaigns like our Winter Menu and our Summer Menu, as well as smaller campaigns like Father's Day. We are really happy with the overall results - this year we've captured over 15,000 new potential customers' data so we can add them to our CRM database and retarget them with offers and product launches. We're excited to keep La Churro Casa in the mix for ongoing digital marketing campaigns as there are quizzes, Spotify playlists, interactive cards and more that help bring our campaign to life digitally.
Digital Marketing Executive at San Churro
Komo is a great platform for customer engagement. It has a wide and ever-expanding variety of games to engage customers. The support team at Komo are very responsive and helpful when any questions or issues arise. It has been a fundamental platform in re-engaging our customers!
Marketing and Communications Manager at Norths Collective