Unified customer profiles
Track every interaction across your experiences, from games to surveys to emails, and build rich, real-time profiles that evolve with each action.
Build deeper relationships with smarter data
Capture every interaction and turn it into a meaningful connection. Komo’s CRM creates a real-time, unified view of your audience by enriching profiles with every engagement. From games and surveys to rewards and communications, every touchpoint helps personalize the journey and drive sustained engagement.
Smarter targeting and segmentation
Filter contacts by preferences, behavior, or custom properties to deliver more relevant messages, rewards, and content at every stage.
Instant personalization at scale
Use real-time data to dynamically tailor content, automate workflows, and adjust experiences in the moment to deepen impact.
Discover the tech behind CRM
Contact Profiles
Build smarter profiles with every action
Build unified contact profiles as users engage with your content. Every game, survey, form, or reward updates profiles in real time to support more personalized, informed engagement.
Contact Properties
Track exactly what matters
Define contact fields that reflect your goals, then collect responses through forms and surveys. Data maps directly to profiles for instant use in targeting and personalization.
Segmentation
Create and target dynamic audiences
Segment contacts instantly based on behaviors, properties, or campaign interactions to deliver the right messages, content, and rewards at the right time across every touchpoint.
CRM Integrations
Connect to your existing tools
Keep using your current CRM or marketing stack if needed. Sync contact data through native integrations or webhooks to keep everything aligned without manual work.
Helping the world's biggest brands own engagement
CRM powers every module in the Engagement OS
What makes CRM so powerful isn’t just where contact data lives but how it drives smarter engagement at every stage. With every interaction automatically enriching profiles in real time, CRM becomes the backbone of personalization across your Engagement OS. Whether you're sending tailored content, rewarding behavior, or segmenting audiences on the fly, CRM connects the dots between your data and every decision.
Target the right audiences with real-time segmentation and data-enriched content across email, SMS, and embedded touchpoints.
Capture zero- and first-party data as users interact with games, quizzes, polls, and more. Feed every engagement directly into contact profiles to unlock smarter personalization and more meaningful follow-ups.
Use surveys, dynamic smart forms, and engagement history to deepen your understanding of every contact. Feed this data into centralized profiles to trigger personalized content, rewards, and automated journeys in real time.
Track behaviors and trigger rewards instantly using profile data and segmentation to power smarter incentives.
Build dynamic programs that adapt in real time. Automatically update points, tiers, and experiences based on live contact activity.
