Automation triggered by engagement
Trigger workflows from real-time engagement signals across games, surveys, rewards, and forms. Automate actions like tagging contacts, unlocking content, or triggering rewards as users interact.
Respond in real time without lifting a finger
Build automated journeys that respond to how people engage. Whether it’s personalizing content, sending follow-ups, or fulfilling prizes, Komo's Workflow Engine helps you move faster, reduce manual effort, and stay one step ahead of your audience.
Real-time personalization at scale
Use workflows to deliver dynamic experiences based on profile attributes and beahviors. Automatically personalize content, messages, and rewards to match individual interests in real time.
Journey building made effortless
Build and manage workflows using a simple visual editor that’s easy for any team to use. Launch, test, and optimize automated journeys without relying on developers or technical support.
Discover the tech behind Workflow Engine
Workflow Builder
Build powerful workflows with ease
Create custom workflows using a drag-and-drop editor that’s intuitive for marketers and powerful enough for advanced logic. Launch quickly, run tests, and refine logic in a visual environment that puts you in full control.
Triggers
Execute workflows through engagement
Trigger workflows the moment users interact with content. Use inputs like game completions, survey answers, form submissions, or reward redemptions to kick off automated journeys with perfect timing.
Actions
Progress journeys with tailored steps
Move contacts forward with tailored responses. Automate tasks like tagging, sending messages, unlocking content, or issuing rewards to keep every interaction timely and relevant.
Advanced Logic
Build smarter flows with branching logic
Add decision points, filters, and conditions to create complex workflows that adapt to user behavior. Route contacts down different paths based on how they engage or what data they provide.
Integrations
Sync data across your ecosystem
Send or receive data through integrations with your CRM, data warehouse, or third-party tools. Use webhooks and platform syncs to keep every system up to date automatically.
Helping the world's biggest brands own engagement
Workflow Engine powers every module in the Engagement OS
What makes the Workflow Engine so valuable isn’t just that it automates tasks, but how it connects behaviors to outcomes across every part of the customer journey. Whether it’s sending messages, awarding prizes, or unlocking content, workflows make every moment smarter by reacting instantly to user activity across the Engagement OS.
Trigger follow-up messages or send reminders instantly based on how users interact across your distribution channels. Keep engagement flowing across email, SMS, QR codes, and web embeds without lifting a finger.
Respond to gameplay, quizzes, or challenges with automated actions that deepen engagement. Use workflows to deliver instant wins, assign loyalty points, or direct users to the next stage of an experience in real time.
Feed workflows with live data captured from forms, surveys, and engagement behavior. Use every input to instantly tailor responses, update contact records, and personalize the journey without manual effort.
Streamline fulfillment by validating entries, awarding digital prizes, or adjusting odds automatically. Workflows handle reward logic dynamically so your team doesn’t have to, ensuring faster, more consistent outcomes.
Make your loyalty program adaptive by using workflows to assign points, activate badges, or trigger tier upgrades instantly. Ensure rewards reflect real engagement and keep every user’s journey moving forward.
