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How leading brands operationalized engagement with Komo

Overview

Many teams build solid campaigns—but only a few turn those campaigns into a system that scales. In this article, we showcase how real Komo clients moved from isolated efforts to ongoing engagement—and the measurable impact that followed.

Whether they started in Level 1, 2, or 3 of the Engagement Maturity Model, each brand featured here advanced toward Level 4: OS-Powered Engagement. Here’s how they did it—and what your team can learn from their journey.

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CASE STUDY 1

Foxtel – Driving record engagement for House of the Dragon

Challenge: Foxtel Rewards needed to create excitement and continuous digital engagement around the launch of House of the Dragon. Past campaigns were manually built and limited in reusability, with little to no data reuse or ongoing activation.

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Approach with Komo

Designed a fully branded, House of the Dragon-themed engagement hub with Foxtel and Crust Pizza
Deployed multiple mechanics including Scratch & Win (24,000 pizzas), Live Trivia with leaderboard, and a countdown timer to sync with episode drops
Used Foxtel Account Numbers to capture secure zero- and first-party data
Delivered instant digital rewards (coupons and discount codes) via Komo’s platform
Captured and activated participation data to drive remarketing and loyalty engagement

Results

373,274
Total engagements
30,209+
Unique users captured
69%
Engagement rate
204%
Return on investment
• Highest-performing engagement campaign to date

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Key Insight: Komo helped Foxtel deliver on both loyalty and digital brand engagement—at scale.

"Komo's platform helped us achieve our highest level of engagement for a campaign to date, cementing our confidence in their abilities for future endeavours."

Will Sackville
Will Sackville

Senior Partnerships Manager, Foxtel

CASE STUDY 2

Melbourne Renegades – game-day engagement that delivers for sponsors

Challenge: With a tight Big Bash League schedule and multiple sponsors seeking fan activation opportunities, the Melbourne Renegades needed a fast, scalable solution that delivered digital fan engagement and brand visibility in real time.

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Approach with Komo

Built a centralized Engagement Hub to host multiple branded activations
Launched games including Hyundai's 'Who's Kona Hit a Six?', Trikon’s Memory Game, and Kona Karaoke
Enabled fan participation across live match days with interactive content shown on big screens
Captured zero-party data from fans and provided rich engagement insights back to sponsors

Results

The campaign delivered an impressive 88.8% fan engagement rate, with 4,659 unique entries and high repeat participation. Sponsors saw strong brand exposure, and the Renegades gained a new, scalable asset to deliver ongoing partner value.

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"We had a number of our Renegades partners and sponsors who wanted to engage with our audience through digital activations. Komo was the best fit to deliver that for them."

Cassandra Norris
Cassandra Norris

Partnerships Manager, Melbourne Renegades

CASE STUDY 3

ReedPop – Scaling interactive fan experiences across events

Challenge: ReedPop needed to scale immersive, branded fan engagement across global events like NYCC, MCM Comic Con, and EGX—while improving data capture, increasing sponsor value, and reducing operational friction.

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Approach with Komo

Delivered interactive, gamified experiences like Scratch & Win, Bodega Battle, and Memory Challenge across seven major events
Integrated seamlessly with Leap Event Technology’s fan app
Encouraged fan participation through challenges, loyalty mechanics, and real-time leaderboards
Activated sponsor-branded content (e.g., Hasbro, DoorDash) during high-visibility activations
Captured zero- and first-party data to inform editorial content and improve fan experience

Results

1.66 million
engagements across all events
90%
average engagement rate
247%
uplift in unique engagements at NYCC
86+
days of total time spent engaging with Komo

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Key Insight: Komo enabled ReedPop to turn their app into a sponsorable digital asset and make every fan moment interactive.

"Komo has helped solve a number of problems for us... It has created new sponsorship opportunities, drove traffic to our official Show Store, and streamlined our celebrity panels and programming through the fan Q&A feature."

Chris DLando-1
Chris D'Lando

Event Manager, ReedPop

Why this matters

The leap from campaign thinking to systems thinking doesn’t just increase efficiency—it transforms outcomes across loyalty, sponsorship, and fan engagement.
What these brands prove is simple:

When you operationalize engagement, every campaign builds on the last. You move faster. You personalize more. You stop guessing—and start growing.

Teams using Komo:

Whether you’re running a sports league, an entertainment franchise, or a multi-brand agency, the system matters. And Komo is built for it.

Final thought

Success at scale isn’t about running more campaigns. It’s about running the right campaigns—faster, smarter, and with compounding impact.

Komo gives you the system, the speed, and the strategic foundation to make that happen.

Let’s build your engagement engine.