Privacy Policy

Our whole business is based on amazing gamification – but if there’s one area we don’t play games, it’s with your privacy.

We take the collection, storage and sharing of your private data very seriously. You can check out our full privacy policy below for all the details on how we do this.

Privacy Policy

This Privacy Policy applies to or any other services, tech, apps, platforms, websites, developed or created by Gravy Gaming Pty Ltd (“Komo”).

By using or accessing Komo, you thereby agree and acknowledge that you have read and understood this Policy, and acknowledge and consent to the learning, collection and use of your Personal Information (as hereinafter defined) as described in this Policy. If you do not agree with any portion of this Policy, you are prohibited from using or accessing Komo.


When you utilise the Komo platform and its associated applications, you will provide certain information during your use of Komo products. Komo will learn, collect and use certain additional information about you for various purposes, as more fully set forth in this Policy. Even though Komo will learn, collect and use information about you, Komo will not lease, sell, share or otherwise provide your Personal Information (as hereinafter defined) to any third party without your consent, except as provided herein.

Personal Information is information that identifies you personally, either alone or in combination with other information available to us (including without limitation your name, address, email address, telephone number, or other personal information) and any other information about or relating to an identified or identifiable individual.

Collecting your information –
how and why we do it

Registration: In order to become a user of Komo, we will capture Personal Information, including, without limitation, name, email address, and, for any subscription account, billing and credit card information. At the time of registration or when you choose to use Komo services, Komo may collect certain other Personal Information from you including, without limitation, demographic information, such as location, age or gender. Komo may request or collect Personal Information from you during any registration process which Komo may use to provide or improve Komo or may use as is otherwise provided herein. Komo may store Personal Information, and it may be included in databases owned and maintained by Komo’s affiliates, agents or service providers.

Optional Voluntary Information: In order to request information about Komo or our services, or otherwise contact us through our site, you may be required to voluntarily submit certain Personal Information such as your name and email address. Contacting us through our site or requesting information about our Services is purely optional, and you are not required to submit any Personal Information through our site or Services. If you decide to contact us or request information about our Services, we will use the information you submit to respond to your inquiry, and we may add you to our mailing list.

Usage Data: Komo may track user traffic patterns and content accessed throughout our site or Services. This information allows us to better tailor our content or Services to meet the needs of our users and clients, and to help us and our Clients better understand our or their audience.

Information Sent to Us by Your Web Browser: Based on how the internet operates, when you visit Komo we automatically receive the uniform resource locator of the prior webpage that you were on and of the webpage where you go after Komo. We may collect information that is sent to us automatically by your web browser, such as your IP address, information on your operating system and browser, and the date and time of your visit. Such information cannot typically be used to identify you personally, although certain jurisdictions may consider your IP address to be Personal Information. We generally use this information to better understand how users interact with our site and Services, and to provide a more user friendly experience. In addition, we may review our server logs for security purposes, such as detecting intrusions into our network.

Client Dashboards: If our clients choose to access the online dashboards by which they can control our services (which may be accessible through our site or otherwise), we will collect only the Information required to log in to the dashboard.

Cookies: Komo uses cookies. A cookie is a piece of information that Komo gives to your computer when you access Komo. Cookies are used by Komo to track your usage of Komo, trends on the usage of Komo and to improve Komo and analyse and assess changes to, successes and failures of Komo and portions thereof.

Using Your Personal Information

Komo uses your Personal Information in connection with the operation, development and improvement of Komo, the operation and billing of your account, and for other uses consistent with this Policy. Komo may use your Personal Information for any internal purpose, including, without limitation the development and operation of Komo and the development of additional services and products by Komo or its affiliates, and to communicate with you regarding Komo, your account or other services or products offered by Komo. Please be aware that you are responsible for the payment of any fees or costs incurred by you in connection with receipt of communications from Komo, including data, internet, cellular carrier or other similar fees.

Komo recognises the importance of the privacy of its users and does not lease, sell, share or otherwise provide Personal Information to third parties, except as provided herein. Komo will not disclose or provide your Personal Information to any third party except:

  • as otherwise described in this Policy;
  • as otherwise required by law or to comply with legal process, including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures;
  • as reasonably necessary to respond to claims of a violation of the rights of third parties, whether or not the third party is a user, individual, entity or government agency;
  • for any internal purpose of Komo, including, without limitation, to manage your Komo subscription and other billing purposes, to respond to your inquiries, to allow outside vendors to perform services required by Komo, and to otherwise manage and operate Komo and develop new services and products;
  • as reasonably necessary to enforce the Terms and Conditions of Service and Use of (the “Terms and Conditions”);
  • as reasonably necessary to detect, prevent and address fraud and other illegal activity and to prevent death or imminent bodily harm; or as reasonably necessary to protect the rights and property of Komo or its officers, directors, shareholders, employees or agents.
  • Komo may provide aggregated anonymous data about the usage of Komo services to third parties for purposes that we deem, in our sole discretion, to be appropriate, including, without limitation, to prospective advertisers or investors.

Access to modify or delete your Personal Information

You have a right to access, modify, correct and request that Komo internally delete any Personal Information provided to or obtained by Komo.

To do so, please contact us at 

If you update, modify or correct any Personal Information, we may keep copies of your Personal Information prior to such update, modification or correction for uses provided for in this Policy. You may request internal deletion of your Personal Information at any time by contacting Komo. Komo will endeavor to respond to your request in a timely manner. Please note, however that Personal Information you have published on Social Media platforms may remain available even if you request that such information be internally deleted by Komo.

Security of your personal information

Komo uses reasonable security measures, based on the nature of Personal Information disclosed on our site and Services, in an effort to secure your Personal Information from unauthorised access, use or disclosure. However, please keep in mind that perfect security does not exist, and we cannot guarantee that the Information we collect about you will remain secure.

Changes to this Privacy Policy

Komo will occasionally update this Privacy Policy to reflect changes in our practices or the law. We reserve the right to update or modify this Privacy Policy at any time and without prior notice, by posting a link to the revised version of this Privacy Policy on our site. Use of our site or any Services following any such change constitutes your agreement that all Information collected from or about you after the revised Privacy Policy is posted will be subject to the terms of the revised Privacy Policy. If we make any material changes to this Privacy Policy, we will make additional efforts to notify you in accordance with applicable law. You may access the current version of this Privacy Policy at any time by clicking on the link marked “Privacy Policy” at the bottom of most pages of our site. To the extent rules or guidelines affecting your use of the Site or Services are found on other pages of the site or in the Services, those rules and guidelines are hereby incorporated by reference into this Privacy Policy. Komo encourages you to periodically review this Privacy Policy to be informed of how Komo is protecting, collecting, sharing, or otherwise using your Information.

Contact Information

Komo welcomes your comments regarding this Privacy Policy. If you have any questions about our practices, or if you believe that Komo has not adhered to this Privacy Policy, please contact us at 

This Privacy Policy is effective on Dec 11th, 2017.